RailDriver® Troubleshooting Guide
For issues with specific simulation programs, please select one of the navigation links on the left. Should the information on this site be insufficient to resolve your issue, please feel free to contact our technical support department.
The RailDriver® Current Software Compatibility table outlines current compatibility between RailDriver, supported software, and a number of common operating systems. Please note that there are currently no simulation programs for Mac operating systems which support the RailDriver.
RailDriver® CALIBRATION
Symptom:
You receive the following error message when you calibrate: 'Calibration out of bounds errors.'
Solution:
If you are experiencing this error and cannot calibrate your controller, please try the following steps to manually calibrate your controller. If that does not resolve the issue, please contact our technical support department. If you prefer to send them an e-mail, please locate the following file on your computer and then attach a copy of it to your message: 'moderncalibration.rdm.' Please send those e-mails to tech@raildriver.com.
- Go to 'Start > Programs > RailDriver> RD Calibration.'
- Click on the 'Help' tab and then on 'About.'
- In the next window, click on the word: 'copyright.'
- Click 'OK' to see message: 'Bound limits disabled.'
- Click on 'OK' in the 'About' screen and begin to calibrate.
- After calibration, return to the 'About' window.
- Click on 'copyright' to see message: 'Bound limits enabled.'
Symptom:
Calibration starts each time RailDriver® Manager is started.
Solution:
If this error message occurs, go to the 'Program Files\PI Engineering\RailDriver\Controller' folder and make sure the file moderncalibration.rdm is present. Right-click on the file to show its properties, and check to see if the date that the file was created matches up with the day you did the calibration.
If this information is correct, go to the 'Program Files\PI Engineering\RailDriver folder and open the file called 'raildriver.def' with Notepad or a similar text-editing program. There you will see several lines of text. Find the line with '<00D2Calibrated=0' and change the '0' value to a '1.' Save the file.
