Technical Support

If you need help installing a RailDriver, look for your simulation software title in the menu to the left. Please note that Run 8, World of Subways 2, and Open Rails feature native support for the RailDriver and do not use additional software.

RailDriver® Current Software Compatibility

Though the RailDriver itself is compatible with any computer with a USB port, compatibility with simulation software programs depends on many factors, including, but not limited to, the operating system.  To help you navigate the confusing world of RailDriver/simulator relations, we have prepared this compatibility chart.

This reflects current compatibility to the best of our knowledge, and the information is subject to change at anytime. New releases will be updated as compatibility is confirmed.

RailDriver®
Compatibility
ME/2000
XP (32)
Vista (32)
Vista (64)
Windows 7 (32/64)
Windows 8 (32/64)
Trainz 2009 / 2010 / 12
--
Yes
Yes
Yes
Yes
Yes
Run8*
--
Yes
Yes
Yes
Yes
Yes
My First Trainz Set
--
Yes
Yes
Yes
Yes
Yes
Trainz Railwayz / 2006
Yes
Yes
Yes
Yes
Yes
Yes
Trainz Classics
Yes
Yes
Yes
Yes
Yes
Yes
Trainz 2004
Yes
Yes
Yes
Yes
Yes
Yes
World of Subways 2 & 3*
--
Yes
Yes
Yes
Yes
Yes
Train Simulator 2014 (RailWorks)
--
Yes*
Yes*
Yes*
Yes*
TrainMaster 4.3
Yes
Yes
--
--
Yes
Yes
MSTS
Yes
Yes
**
**
**
**
Open Rails*
--
Yes
Yes
Yes
Yes
Yes

*World of Subways 2, Open Rails, and Run8 do not require additional software from us. They provide native support.

Yes* Though working for most, there are rare reports of Train Simulator 2014 not working correctly with the RailDriver on some systems. Please contact support if you encounter connection problems, as there is a good chance we can help you solve the issue.

RailDriver® Downloads

Please feel free to visit our technical downloads page to find the latest version of our RailDriver® software, or visit the manuals page for documentation related to your RailDriver® purchase.

 

Contact Technical Support (Click here...)

If the tools provided on this website are unable to answer your questions, please feel free to contact our technical support department by using our online contact form.

You may also contact technical support via telephone at (517) 655-5523. Our technical support center is staffed Monday through Friday from 9:00 a.m. to 5:00 p.m. EST. We do our best to respond promptly to after-hours e-mails and voice messages.

 

 

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RailDriver®
A Division of P.I. Engineering
101 Innovation Parkway
Williamston, MI 48895

Toll-Free: (800) 628-3185
Phone: (517) 655-5523
Fax: (517) 655-4926

raildriver.com
sales@raildriver.com
 
 

Visit our Parent Company:

piengineering.com