Technical Support
RailDriver™ Operating System Compatibility
With the release of Windows Vista, we've been receiving a number of inquiries regarding RailDriver™ compatibility. The following table outlines current compatibility between RailDriver™, supported software, and a number of common operating systems. Please note that RailDriver™ is not compatible with Mac operating systems.
RailDriver™ Compatibility |
98 |
ME |
2000 |
XP |
XP (64) |
Vista (32) |
Vista (64) |
| Rail Simulator | N/A |
N/A |
N/A |
Yes |
N/A |
Yes |
N/A |
| Auran Trainz Classics | Yes |
Yes |
Yes |
Yes |
N/A |
Yes |
N/A |
| Auran Trainz Railwayz | Yes |
Yes |
Yes |
Yes |
N/A |
Yes |
N/A |
| Auran Trainz 2006 | Yes |
Yes |
Yes |
Yes |
N/A |
Yes |
N/A |
| Auran Trainz 2004 | Yes |
Yes |
Yes |
Yes |
N/A |
Yes |
N/A |
| MSTS | Yes |
Yes |
Yes |
Yes |
N/A |
N/A |
N/A |
| TrainMaster 4.3 | Yes |
Yes |
Yes |
Yes |
N/A |
N/A |
N/A |
RailDriver™ Troubleshooting Guide (Click here...)
This troubleshooting guide provides answers to frequently asked questions, and includes instructions on installation and operation of the RailDriver™ and its supported software. If you are experiencing problems with your RailDriver™, please consult this guide prior to contacting technical support.
Auran Trainz Technical Support (Click here...)
Please feel free to visit the Auran Help Desk for help with all current versions of their Trainz software products.
TRS 2004 Technical Bulletin (March 2, 2004)
RE: INSTALLATION ERROR WITH 24-DIGIT KEY
Due to a printing error, some CD keys have their numbers listed with all 24 digits consecutively. When installing TRS 2004, the serial number should be entered with a dash after every four digits (xxxx-xxxx-xxxx-xxxx-xxxx-xxxx) and no spaces.
TrainMaster™ 4.3 Frequently Asked Questions (Click here...)
Please visit our page of frequently asked questions for the TrainMaster 4.3 software prior to contacting technical support.
RailDriver™ Downloads
Please feel free to visit our technical downloads page to find the latest version of our RailDriver™ software, or visit the manuals page for documentation related to your RailDriver™ purchase.
Contact Technical Support (Click here...)
If the tools provided on this website are unable to answer your questions, please feel free to contact our technical support department by using our online contact form.
You may also contact technical support via telephone at (517) 655-5523. Our technical support center is staffed Monday through Friday from 9:00 a.m. to 5:00 p.m. EST. We do our best to respond promptly to after-hours e-mails and voice messages.
