Technical Support
If you need help installing a RailDriver, look for your simulation software title in the menu to the left. Please note many simulators provide feature native support for the RailDriver and do not use additional software, these are indicated by the asterisk * in the table below. There are currently no simulation programs for Mac operating systems which support the RailDriver.
RailDriver® Current Software Compatibility
Though the RailDriver itself is compatible with any computer with a USB port, compatibility with simulation software programs depends on many factors, including, but not limited to, the operating system. To help you navigate the confusing world of RailDriver/simulator relations, we have prepared this compatibility chart.
This reflects current compatibility to the best of our knowledge, and the information is subject to change at anytime. New releases will be updated as compatibility is confirmed.
RailDriver® Compatibility |
XP (32) |
Vista (32) |
Vista (64) |
Windows 7 (32/64) |
Windows 8/8.1 (32/64) |
Windows 10 (32/64) |
Windows 11 (32/64) |
Train Sim World 2 & 3 & 4* | No |
No |
No |
No |
No |
||
Train Simulator Classics | Yes |
Yes |
Yes |
Yes |
|||
Trainz Railroad Simulator 2019/2022 | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Trainz A New Era | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Trainz 2009 / 2010 / 12 | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Run8* | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
My First Trainz Set | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Trainz Railwayz / 2006 | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Trainz Classics | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Trainz 2004 | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
World of Subways 2 & 3* | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
TrainMaster 4.3 | Yes |
No |
No |
Yes |
Yes |
Yes |
Yes |
MSTS^ | Yes |
No |
No |
No |
No |
No |
No |
Open Rails*+ | Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
*Does not require additional software from us, native support provided.
^MSTS is not suppported after XP. Open Rails installations will allow users to use MSTS assests on modern operating systems.
RailDriver® Downloads
Please feel free to visit our technical downloads page to find the latest version of our RailDriver® software, or visit the manuals page for documentation related to your RailDriver® purchase.
Contact Technical Support
If the tools provided on this website are unable to answer your questions, please feel free to contact our technical support department.
You may also contact technical support via telephone at (517) 655-5523. Our technical support center is staffed Monday through Friday from 9:00 a.m. to 5:00 p.m. EST. We do our best to respond promptly to after-hours e-mails and voice messages.